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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Amazing service

Excellent user interface, easy to use and navigate. Customer service is top notch and always on hand to offer friendly help and assistance. Very happy with Chase as a bank and have recommended to friends & family. Reviewed on: 24th March 2025

great card for everyday purchases and also savings

great card for everyday purchases and also savings Reviewed on: 23rd March 2025

Excellent app

Excellent app, always works, excellent customer service too. Reviewed on: 23rd March 2025

Loved the cashback!

Loved the cashback! Gutted they are limiting it now. Reviewed on: 22nd March 2025

Happy Customer

Very easy site to use for online banking, once set up it is quickly and easily accessible. Rewards are great. If needed the online customer support is excellent, they respond quickly and are very helpful. I was with my previous bank for a long time but do not regret changing to Chase. Reviewed on: 21st March 2025

Not happy with reduction in cashback .

Not happy with reduction in cashback . Chase was always a leader but sadly not any more Reviewed on: 21st March 2025

Very easy to use and the monthly breakdown of spend...

Very easy to use and the monthly breakdown of spend and receipts is very helpful. Reviewed on: 21st March 2025

Great banking service, provides cashback

Great banking service, provides cashback Reviewed on: 21st March 2025

Excellent overseas rates

I switched to Chase to take advantage of good rates on an overseas trip. Several years on, I am still happy with the products and services including roundup, savings and international transaction fees Reviewed on: 21st March 2025

Easy to use but cashback should be standard

Easy to use but cashback should be standard Reviewed on: 20th March 2025

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