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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Best bank ever

The people actually listen and empathise. Reviewed on: 20th March 2025

I love being able to have separate current account p...

I love being able to have separate current account pots that I can actually pay with from my card and have direct debits coming from those separate accounts all under one banner. It's fantastic being able to manage my money so effectively on my phone. It really works for me and my life. Reviewed on: 20th March 2025

Good current account with 1% cashback

Good current account with 1% cashback Reviewed on: 19th March 2025

Not as good as it used to be

Chase used to have excellent saving rates & 1% cashback on debit card spending. Now the saving rate it not particularly good and the cashback has pretty much been removed. The only plus is that there aren't any foreign exchange charges for purchases abroad. It is now just an OK bank. Reviewed on: 18th March 2025

Superb customer service!

Superb customer service! Always available and have never had any issues. App is top notch. Reviewed on: 18th March 2025

Cut above the rest

Ive used many banks, none have been as easy to work with, communicate to or have an app that functions as well. They offer great value with their cashback offer & round-up savings accounts Reviewed on: 18th March 2025

Highly professional; always deliver first class service

Highly professional; always deliver first class service Reviewed on: 17th March 2025

Was easy and quick to set up

Was easy and quick to set up an account, when I called them with questions, I was connected quickly and assured about all the questions I asked. Reviewed on: 17th March 2025

Easy, as promised.

Easy, as promised. Reliable. Will recommend Reviewed on: 17th March 2025

Really liked Chase but recently they have reduced al...

Really liked Chase but recently they have reduced all their offers and increased how much is needed to pay in. Also had some fraud on my account and after some incorrect information to start with, they then resolved issue promptly and I got a full refund which was good Reviewed on: 16th March 2025

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