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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

I set up this account to use for a holiday in Americ...

I set up this account to use for a holiday in America it is so good I have continued to use it in the uk I have recommended to friends Reviewed on: 16th March 2025

So easy to set up and use - cashback has been great

So easy to set up and use - debit card arrived fast. App really fast and straightforward, quick and easy to move funds to and from savings. Cashback on current account use has been brilliant - but sadly this is changing soon to make it more limited. Well recommended. Reviewed on: 16th March 2025

Brilliant bank easy to deal with and great customer...

Brilliant bank easy to deal with and great customer service Reviewed on: 16th March 2025

Great customer service

It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls have been dealt with politely and promptly by the first person I have spoken to. Reviewed on: 15th March 2025

Can’t fault banking process.

Can’t fault banking process. The app is so easy to use. Reviewed on: 15th March 2025

Reduction in cashback and interest rate

Reduction in cashback and interest rate Reviewed on: 15th March 2025

Chase bank gives me more money rewards than any bank...

Chase bank gives me more money rewards than any bank I have been with and that’s out of 8 banks. Their customer service online is quick and actually resolves problems. Reviewed on: 14th March 2025

Customer Services is ON it

I was having an issue with their banking app and contacted customer service VIA text, and the issue was resolved in no time. Reviewed on: 14th March 2025

Great service and great rates.

Great service and great rates. A bit gutted that they are soon to change as won't be as good. Reviewed on: 14th March 2025

Excellent service and bank.

Excellent service and bank. Very smooth and easy to use it. Great! Reviewed on: 14th March 2025

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