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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Chase Bank is great

I've been using the Chase UK current account for a while now, and I must say, it’s been excellent. The mobile app is incredibly intuitive, making it effortless to manage my finances on the go. The 1% cashback on everyday spending is a fantastic perk, and the round-up savings feature is a great way to build up savings without even thinking about it. I also really appreciate the top-notch customer service – responses are always prompt and helpful. The fact that there are no fees on foreign transactions is a huge bonus, especially for travel. Overall, Chase UK provides a seamless and rewarding banking experience, and I’d highly recommend it to anyone looking for a modern and reliable current account. Reviewed on: 9th March 2025

Really good conversion rates and no fees

Really good conversion rates and no fees Reviewed on: 9th March 2025

Great bank

Great bank, no major issues apart from slow support at times. Reviewed on: 9th March 2025

Excellent response times and easy to understand app

Excellent response times and easy to understand app Reviewed on: 9th March 2025

I love Chase's range of incentives that rewards spen...

I love Chase's range of incentives that rewards spending, such as high interest rates and round up features, as well as the ease of use of their app. Reviewed on: 9th March 2025

From start to finish hassle free.

From start to finish hassle free. Reviewed on: 9th March 2025

Works so easily.

Works so easily. No worries. Everything to see so easily Reviewed on: 9th March 2025

Good cashback

Easy to set up, easy to get cashback. Reviewed on: 8th March 2025

JUST GOOD SERVICE!

JUST GOOD SERVICE!!! PLEASED WITH THE CALL CENTER BASED IN SCOTLAND! Reviewed on: 8th March 2025

Cuts on Cashback Offer.

I have been a Chase Bank customer for about two years and it was an amazing Current Account to have which set it out so different from other current accounts with great offers like the cashback offers when shopping etc. But since it has cut its cashback offers on the current account it is just the same as other current accounts. It could have kept some of the offers like all shopping and eating out as part of the cashback offer with cutting the shopping abroad but too drastic a cut in offers. Still a good bank account to have for use when travelling abroad. I would have given Chases Bank Current account higher ratings and would have recommended it to friends and family a mark of ten but not due to cuts in cashback offer. Reviewed on: 8th March 2025

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