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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

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4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Refreshingly Helpful

If i need to contact chase about anything thing they are refreshingly helpful and you sense they really care and want to help Reviewed on: 6th March 2025

Easy app Ii can move money easily and pay all my bil...

Easy app Ii can move money easily and pay all my bills etc.. Reviewed on: 6th March 2025

Dealing with Chase Customer Service Support on many...

Dealing with Chase Customer Service Support on many occasions, they have always been very professional, helpful and knowledgeable. I tend to get stressed when dealing with money, but with Chase their customer support team are always friendly, helpful professionals, you can hear the smile on their faces. My queries have always been resolved in a timely and knowledgeable manner. Thank you Chase C.S. Team for being consistent and compassionate. It’s a pleasure knowing that I can trust Chase with my money and the advice you have given me. After the call I feel reassured and I am smiling too. Reviewed on: 6th March 2025

I have recommended chase to many of my friends.

I have recommended chase to many of my friends. I find it very secure online and very useful when I go abroad. Reviewed on: 6th March 2025

Great choice

I opened a Chase account last year because of the various benefits it offered for uk residents. I appreciated a lot the newsletter, and the communication in advance when something is changing over the policy keeping transparency over their proucts. Reviewed on: 6th March 2025

Flawless

Whenever had questions service is rapid, friendly, informed. App is flawless. Never had any issues Reviewed on: 6th March 2025

Everything is positive

Only have good things to say nothing bad and have recommended many times to my family, best part about the current account is being able to earn 1% cashback for each month if you pay in the qualifying amount in the month before. Reviewed on: 6th March 2025

Excellent service

Excellent service and easy to use Reviewed on: 6th March 2025

The best experience I ever had.

The best experience I ever had. CHASE IS THE BEST Reviewed on: 6th March 2025

Brilliant bank

Recently opened s as n account and used it in three different countries. It’s been easy to use quick and efficient. Great bank especially for travelling Reviewed on: 5th March 2025

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