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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent all round card/account

I got a chase card for going abroad, it was excellent experience from start to finish. They are always prompt in dealing with any queries or issues in the app. Savings is great, allows for flexibility. Reviewed on: 4th March 2025

Couldn’t hope for a better account especially for in...

Couldn’t hope for a better account especially for international use. Reviewed on: 4th March 2025

The app runs like clockwork.

The app runs like clockwork. Generous cashback on all purchases and a excellent savings account to go with it Reviewed on: 4th March 2025

Easy to use and good customer service.

Easy to use and good customer service. Reviewed on: 4th March 2025

Very good in all aspects good interest rate

Very good in all aspects good interest rate Reviewed on: 4th March 2025

Chase away the banking blues

I've been very happy with the simplicity, the online account and app ease of use and the associated accounts I could open. Reviewed on: 4th March 2025

Exceptional.

Exceptionally Reliable in all aspects of Online Banking. Format of the Apps are are clear and precise, and No Gimmicks. Security is simple but covers all necessary aspects regarding Online Banking. Reviewed on: 4th March 2025

Cashback offer is a big plus

Great app, easy to move funds around between accounts and the cashback offer is something that isn't offered elsewhere. The interest rate on savings is also pretty good Reviewed on: 4th March 2025

They have always been excellent.

They have always been excellent. Good rates and great customer service and app Reviewed on: 4th March 2025

Excellent Service

I have only been with chase for about a year but they keep me up to date with all my transactions in real time. Everything is easy to understand I wish I had changed to them sooner Reviewed on: 4th March 2025

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