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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

I have nothing but praise for Chase.

I have nothing but praise for Chase. Their app is excellent and so easy to use, the accounts earn reasonable interest, I get cash back and their customer services is excellent and I get to speak to a real person! My only complaint since that they don't do business accounts yet. Reviewed on: 3rd March 2025

Best bank I've ever banked with and love that you ca...

Best bank I've ever banked with and love that you can have up to 10 savings accounts. Reviewed on: 3rd March 2025

cashback

1％ cashback is the most attractive reason Reviewed on: 3rd March 2025

Free Credit Report, Excellent

Excellent U.K. banking without a store front, also they offer Credit Report for free Reviewed on: 3rd March 2025

Efficient and great account plus one gets cash back.

Efficient and great account plus one gets cash back. Lots of useful information offered. Phone App is easy to use. Reviewed on: 3rd March 2025

Fantastic

Easy to set and use the app. Excellent service Reviewed on: 3rd March 2025

Best Bank App.

I've been a Chase customer for 3+years now. Best App bank and excellent customer service. Reviewed on: 3rd March 2025

Service provided

very good so far and I like it. . Reviewed on: 3rd March 2025

So easy to use app.

So easy to use app. Hardly ever need to call for help, and when you do, staff quite friendly and helpful. And they keep an eye on your sending money to a new account, so that you don't get scammed Reviewed on: 3rd March 2025

I initially opened a Chase account because they offe...

I initially opened a Chase account because they offered the best exchange rate on foreign spending but I now use it for much more. I love the ease with which my Chase account was opened and how straightforward it is to use the app. The Chase savings rate has been very good and I use saving account pots for different things I'm saving for. All in all the Chase account has been a great addition to managing my finances. Reviewed on: 3rd March 2025

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