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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

User friendly

I use my Chase card abroad, when I visit USA. The currency excvhange is seamless. My account was easy to set-up and is easy to manage. I'd recommend having a Chase account. Reviewed on: 4th March 2025

Poor offers

Offers on merchants have turned into absolute garbage lately. Reviewed on: 4th March 2025

Terrible bank, blocked my account for no reason, age...

Terrible bank, blocked my account for no reason, agents don’t have a clue Reviewed on: 4th March 2025

Reliable service and good app.

Reliable service and good app. Love the great exchange rate. Reviewed on: 4th March 2025

Pleased with the service you provide

Pleased with the service you provide Reviewed on: 4th March 2025

Always friendly and helpful and go out of their way...

Always friendly and helpful and go out of their way to help as efficiently and as quickly as possible Reviewed on: 4th March 2025

Excellent bank

Excellent app. Excellent customer services when required. Very easy to use Reviewed on: 4th March 2025

Love the 1% back and very easy to use App.

Love the 1% back and very easy to use App. Savings rates are also very good and easy to transfer money from account to account. They offer investment opportunities too which you can take or leave. Reviewed on: 4th March 2025

I have both a current and savings accounts and have...

I have both a current and savings accounts and have been very happy with the service and support provided by their staff. Reviewed on: 4th March 2025

Only been a customer for about a month but love how...

Only been a customer for about a month but love how easy it all felt and the fact you get cash back on purchases and savings is also very good. Reviewed on: 4th March 2025

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