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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Very easy to set up and use.

Very easy to set up and use. Great initiatives on cash back and savings. peace of mind. Reviewed on: 3rd March 2025

I had an issue with my cash back and at first I had...

I had an issue with my cash back and at first I had not received a brilliant response with no help at all being offered. Since then I have been in contact with Chase and I am happy to report they have resolved the problem amicably. Very happy with how this has turned out as originally it was a very disappointing situation. Reviewed on: 3rd March 2025

Never had a issue with Chase and love their services.

Never had a issue with Chase and love their services. My favorite features are the cashback they offer, fees when spending abroad and there mobile application which has made many noticeable improvements. Reviewed on: 3rd March 2025

Very user friendly, good app, customer service respo...

Very user friendly, good app, customer service response fast Reviewed on: 3rd March 2025

I’ve had an excellent experience with chase.

I’ve had an excellent experience with chase Their customer service is always friendly and helpful, whether in-branch or over the phone. The online banking platform is user-friendly and makes managing my finances seamless. I appreciate their competitive interest rates and the variety of financial products they offer. Highly recommended for anyone looking for reliable and efficient banking services!” Reviewed on: 3rd March 2025

Easy, simple, no-frills bank with good app

Easy, simple, no-frills bank with good app Reviewed on: 3rd March 2025

Fantastic service across the board

Fantastic service across the board Reviewed on: 3rd March 2025

Really useful, easy to use.

Really useful, easy to use. Love the fact that you can use the card abroad on holiday. Questions are answered . Good communication about rates. Easy to access savings and current account. Highly recommend to anyone. Cash back feature is useful. Quick transfer of funds. Reviewed on: 3rd March 2025

Straightforward no-nonsense bank.

Straightforward no-nonsense bank. Great user interface and loving the savings accounts I can open to keep my money in order. Reviewed on: 3rd March 2025

Nice to know

Nice to know what you have spent before you spend it! The app is usually faster at letting you know money is being spent than the retailer. The customer service is also excellent with quick responses to questions are answered and explained well. Reviewed on: 3rd March 2025

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