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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

I love the fact the Chase automatically tell me when...

I love the fact the Chase automatically tell me when money is taken from my account and also when money is paid in. It makes life so much easier. I would also like to praise their customer service as every time I have needed to speak to someone they have been so helpful. Reviewed on: 3rd March 2025

Great staff brilliant communication

Great staff brilliant communication Reviewed on: 3rd March 2025

Chase are superb at customer service, exchange rates...

Chase are superb at customer service, exchange rates and rewards Reviewed on: 3rd March 2025

Simple and effective account.

Simple and effective account. No unnecessary gimmicks disguised as "benefits", an app that is well-designed and simple to use. Reviewed on: 3rd March 2025

Really good, user-friendly app.

Really good, user-friendly app. Fast transfer and good rates Reviewed on: 3rd March 2025

They have been superb, great service all around.

They have been superb, great service all around. Reviewed on: 3rd March 2025

Excellent account, with good interest, and a very ea...

Excellent account, with good interest, and a very easy to use app. Great for a second current account Reviewed on: 3rd March 2025

Great easy to use current account.

Great easy to use current account. Especially when using abroad, no hidden extras Reviewed on: 3rd March 2025

Strength of Chase current account

Saving time in banking issues and Chase is keen in security. Their mobile app is user friendly and their rebate program is attractive. Reviewed on: 3rd March 2025

Just the easiest app.

Just the easiest app. Just makes banking so easy and provides a decent amount of interest, Love top-up feature and the ability to open many accounts. Reviewed on: 3rd March 2025

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