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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

It's very easy to move money around, and the fact th...

It's very easy to move money around, and the fact that the saver is attached is very convenient. A lot of the benefits that initially come with the account decrease over time however. Also the interest could be better. Reviewed on: 2nd March 2025

Great easy app.

Great easy app. Rates are decent too. Reviewed on: 2nd March 2025

Fast and Hassle-Free Refund Process

I had a great experience with Chase Bank when I needed a refund for a mistaken transaction. The in-app chat support was quick to respond, and the representative was friendly and knowledgeable. They explained the process clearly and reassured me throughout. The refund appeared in my account within a couple of days, much faster than I expected. It’s refreshing to deal with a bank that prioritizes customer service and makes resolving issues so straightforward. If you're looking for a bank that combines modern app features with responsive support, I’d definitely recommend Chase! Reviewed on: 2nd March 2025

Customer service is excellent.

App is user friendly and you earn cash back on your spending is great. Reviewed on: 2nd March 2025

Great for best exchange rates

Easy to apply, use and keep up to date with Reviewed on: 2nd March 2025

Great service ,good interest rates informative

Great service ,good interest rates informative Reviewed on: 2nd March 2025

Great Banking app

Chase app is feature rich and quite easy to use. There digital offering of offline chat is great and always available. You can create extra accounts in few clicks. Overall user experience of the app is great and feel more modern Reviewed on: 2nd March 2025

Chase current account

Setting up the account was straightforward and easy to link a savings account Reviewed on: 2nd March 2025

Fab service both computer and personnel .

Fab service both computer and personnel . Reviewed on: 2nd March 2025

I like that I can earn 1% cash back on my spending a...

I like that I can earn 1% cash back on my spending and the app is easy to use. I also use the round up feature to save money. Reviewed on: 2nd March 2025

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