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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

8842% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellent customer service.

Excellent customer service. Highly recommend Chase Bank for their current account offering. Reviewed on: 2nd March 2025

Excellent app and bank.

Excellent app and bank. Very competitive rates, great savings account, 1% cashback is an outstanding feature Reviewed on: 2nd March 2025

Execllent app.

Execllent app. Receive regular information updates. Very good chat bot for queries Reviewed on: 2nd March 2025

Easy to deal with

Easy to open the account and Chase are always improving their app. They offered a reward scheme from day one which I have never had with my other Banks. Reviewed on: 2nd March 2025

Chase is an easy to use online platform bank.

Chase is an easy to use online platform bank, easy access, clear and concise online information. Great for adding funds and allocating my spending. Reviewed on: 2nd March 2025

Simple, easy to use and works seamlessly together wi...

Simple, easy to use and works seamlessly together with savings and investments. Reviewed on: 2nd March 2025

Great online experience and easy to navigate.

Great online experience and easy to navigate. The 1% rewards are helpful and soon mount up to make a difference to everyday spending. Easy to transfer to a savings account with a competitive rate. On the one occasion I needed to speak to customer service the call was answered immediately and my query dealt with by a very knowledgeable and professional adviser. I highly recommend Chase Reviewed on: 2nd March 2025

Chargeback and cashback

The chargeback i completed was given immediately. Cashback also given on most purchases Reviewed on: 2nd March 2025

Great service

Great service with easy to use mobile banking Reviewed on: 2nd March 2025

Easy to use App.

Easy to use App. Good communication. Reviewed on: 2nd March 2025

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