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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49005 reviews)

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4.86

Based on 49,005 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49005)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent service if you ever need to call them.

Excellent service if you ever need to call them. Reviewed on: 2nd March 2025

Easy to open an account and cashback always immediate.

Easy to open an account and cashback always immediate. Beautifully designed app interface and just so easy to use. 5/5! Reviewed on: 2nd March 2025

Any problems I've had have always been sorted quickl...

Any problems I've had have always been sorted quickly and efficiently Reviewed on: 2nd March 2025

Banking done better

Chase had a great app & good incentives Reviewed on: 2nd March 2025

Great everyday account

Easy to use app. Excellent everyday account. Never had any issues. Handy having savings account alongside to do quick transfers. Reviewed on: 2nd March 2025

Easy, reliable and straight forward.

Easy, reliable and straight forward. it was a breeze to set up and I have found the very intuitive. The rates are great Reviewed on: 2nd March 2025

Very easy account for an 80 year old to use...

Very easy account for an 80 year old to use on line Reviewed on: 2nd March 2025

Been a chase customer for over a year.

Been a chase customer for over a year. Customer service when have dealt with them has always been prompt and efficient. Account has great features such as cashback.... in a time when customers are often switching i intend to stay with chase Reviewed on: 2nd March 2025

Very easy to use app.

Very easy to use app. Love its simplicity. Also easy to apply for an account. And set up saving pots to transfer your money to. The interest rate is also very good in the market so it encourages you to manage your money well. Reviewed on: 2nd March 2025

Excellent communication, outstanding and day to use...

Excellent communication, outstanding and day to use banking app.. The customer support is second to none, understanding, professional .I have had instances of potential fraud ,scam . Chase recovered my money and ensured no further access to my accounts.Easy access to my secure accounts Reviewed on: 2nd March 2025

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