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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great to have on my phone!

Great to have on my phone! Easy to use app, excellent value products and very helpful staff. Reviewed on: 16th April 2026

Earn cash back on your purchases

Earn cash back on your purchases Reviewed on: 16th April 2026

Pick a different bank.

Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me I would not be able to use my accounts if I didn't provide it. That was acceptable to me, I asked how to close the accounts, moved my money and used the app to close accounts. Chase did not close the accounts which remain open to this day, but I have no access to them in the app. Chase don't respond to contact, they won't close the accounts, goodness knows what's happening with them. I get regular notifications that there is a statement ready, or an interest report etc, but I can't access these things. I have contacted them under GDPR too as they continue to process my data unlawfully, but to no avail. They have been unpleasant, unhelpful and domineering. Stay well away. Reviewed on: 16th April 2026

Great New Customer Deals

Cash back deal is fantastic and boosted interest rate best on market Reviewed on: 16th April 2026

Love it!

Very easy to apply & set up. Love the table topping 4.5% interest linked savings account, cash back on certain everyday debit card spending, 0% Fee on foreign debit card transactions & the functionality, features & ease of use of the app. Reviewed on: 16th April 2026

Good bank but app lags a lot...

Good bank but app lags a lot and can display incorrect data from last session for a while after login before updating. Does not offer a full suite of financial services but allow users to maintain multiple accounts which is great for separating income and expenses. Reviewed on: 16th April 2026

Easy online bank to navigate, always have good offer...

Easy online bank to navigate, always have good offers, help and advice Reviewed on: 16th April 2026

The Chase current account is easy to use.

The Chase current account is easy to use. I like the round up feature and the cashback on groceries etc, although it's a shame they reduced the items on which you get cashback. Reviewed on: 16th April 2026

Great bank for everyday use and you earn cashback fo...

Great bank for everyday use and you earn cashback for all your purchases Reviewed on: 16th April 2026

Great service

Transactions are expedited in a swift and professional manner. Reviewed on: 16th April 2026

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