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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

App is easy to use and the information can be quickl...

App is easy to use and the information can be quickly identified Reviewed on: 1st March 2025

The app is great, customer service is really good.

The app is great, customer service is really good. They deal with issues well. There are always good deals, promotions and saving accounts suited to my needs. Everything is clear and transparent Reviewed on: 1st March 2025

Effective efficient banking

Easy access, great app, kept updated instantly Reviewed on: 1st March 2025

Great Bank

Great Bank easy on-line account a breeze to use. Good perks attached to the app. Reviewed on: 1st March 2025

Really easy to use, clear and simple.

Really easy to use, clear and simple. Fast and excellent customer service. Reviewed on: 1st March 2025

This bank has saved me so much money in interest and...

This bank has saved me so much money in interest and commissions when using my debit card abroad Reviewed on: 1st March 2025

Easy account to manage

My account is easy to manage using the app. Moving money between accounts is simple. I love the option to round up spending, helping to save effortlessly. Reviewed on: 1st March 2025

Easy and efficient to use

Easy and efficient to use. Great rates and financial benefits Reviewed on: 1st March 2025

Good bank

I find chase one f the best banks I have used, easy to contact and their app is good. Reviewed on: 1st March 2025

Money Transfer between customers

My husband tried to transfer money from his Chase account to mine and due to the amount the bank didn’t let him transfer and called him to ensure that the transaction was genuine. They asked him a lot of questions to ensure that he was not forced to transfer the money. We were impressed with the bank response because it provided that Chase has responsibility with their customers and treat scammers very seriously. Great customer service. Reviewed on: 1st March 2025

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