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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

easy to use domestically and internationally.

easy to use domestically and internationally. No hidden charge. user friendly app. Reviewed on: 1st March 2025

Everything works!

Everything works! Easy to use, decent interest rates. Reviewed on: 1st March 2025

Hi I’ve got savings, including holiday / Chase save...

Hi I’ve got savings, including holiday / Chase saver and roundup. So many options including foreign money Europe maximum exchange. Also have got unbelievable help if there’s any problems what a bank sorted Reviewed on: 1st March 2025

Easy access and good benefits, 1% cashback is great

Easy access and good benefits, 1% cashback is great Reviewed on: 1st March 2025

Easy to use banking app.

Easy to use banking app. Very helpful customer service phone line giving clear guidance about a situation. Reviewed on: 1st March 2025

My grandchildren introduced me to Chase Current and...

My grandchildren introduced me to Chase Current and Savings. I love the app and being able to do everything online, having said that, if you do need to speak to someone the number provided is always answered and the people that I speak to are polite, helpful and always supply an answer to any problem I have. If the telephone person cannot help they always speak to someone and come back with an answer. I just love this account. Reviewed on: 1st March 2025

Great rate of cash back on my spending.

Great rate of cash back on my spending. And very quick notification of spending. I like the security checking on the app, gives me peace of mind. Reviewed on: 1st March 2025

Brilliant and efficient customer service, cash back...

Brilliant and efficient customer service, cash back incentives, no fees when spending abroad spending abroad with good exchange rates, easy access saving pots, Reviewed on: 1st March 2025

Amazing service and they respond quick to any querie...

Amazing service and they respond quick to any queries through the app. Also what is great is the bank card has no numbers on it so they can change your card virtually without bedding a new card Reviewed on: 1st March 2025

Great customer care.

Customer service is great, you get to speak to a real person who is both knowledgeable and very helpful and who does their best to solve your problem. Reviewed on: 1st March 2025

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