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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very good provider at home and abroad

Very good provider at home and abroad who I can trust with my money without hidden fees involved by providing an updated currency conversion at the point of using the account so helping me to inform others to apply for an account with chase as I’ve had a great experience so others can too. Reviewed on: 1st March 2025

Better than Monzo

Super easy to navigate website and customer service is straightforward and well explained… better than Monzo Reviewed on: 1st March 2025

Everything is perfect

Everything is perfect and clear no hidden details. Whenever I need support they respond straight eat and not left waiting Reviewed on: 1st March 2025

Cashback is very good, and the Chase app is great an...

Cashback is very good, and the Chase app is great and very easy to use. Reviewed on: 1st March 2025

They double check unusual payments, which is great

They double check unusual payments, which is great Reviewed on: 1st March 2025

Contemporary Bank

The best UK bank currently! Competitive and has no FT fees. Reviewed on: 1st March 2025

Love this app, so easy to use and good cash back.

Love this app, so easy to use and good cash back. Reviewed on: 1st March 2025

Simple App.

App is so easy and intuitive to use. Reviewed on: 1st March 2025

Chase provides a strategic service

Chase provides a strategic service Reviewed on: 1st March 2025

I received a call from one of their advisors about t...

I received a call from one of their advisors about the savings account, there was no sales pressure just good customer service. Reviewed on: 1st March 2025

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