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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Been with Chase 3 years and happy.

Been with Chase 3 years with a current account that has interest on savings. Sometimes better than other banks but getting more competitive, that keeps them on their toes. No consideration of changing banks, very happy. Reviewed on: 1st March 2025

Very easy to open the account, very easy to use.

Very easy to open the account, very easy to use. No hassle banking. Reviewed on: 1st March 2025

Efficient helpful bank

Easy to operate and like the fact you're kept updated when you make a transaction Reviewed on: 1st March 2025

Great app & customer service

Great app & customer service £1500 is to much for the cash back offers Reviewed on: 1st March 2025

Great cashback scheme and brilliant app

Great cashback scheme. Although the interest rate is decreasing, it’s still a relatively good one for the market. Easy to move cash around. The app is the best banking app I’ve used. It’s reliable, doesn’t glitch and easy. Reviewed on: 1st March 2025

Overall in general its been amazing experience

Overall in general its been amazing experience all round. Moved over 18 months ago. Reviewed on: 1st March 2025

Great account!

The 1% cash back is very helpful and better than trying to get a higher rate savings account. Reviewed on: 1st March 2025

Quality service on a regular basis

Great service from chase. Always kept up to date. Had to contact them after I lost my card. Got through quickly and was an easy to understand the person on phone who delt with my issue swiftly. Reviewed on: 1st March 2025

Caring bank

Caring bank with people at the other end of the telephone Reviewed on: 1st March 2025

Great bank for customer service from my experience

Great bank for customer service from my experience Reviewed on: 1st March 2025

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