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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I love it it’s amazing especially the cash back

I love it it’s amazing especially the cash back Reviewed on: 1st March 2025

Easy to access and use

Easy to access and use with the advantages of 1% cashback on most purchases and a useful round up savings option. Reviewed on: 1st March 2025

It’s been a smooth ride with them

It’s been a smooth ride with them Reviewed on: 1st March 2025

Chase is easy to access and gives value for money ea...

Chase is easy to access and gives value for money easy app to use Reviewed on: 1st March 2025

Very easy to use.

Very easy to use. Excellent fraud prevention. So handy when travelling abroad Reviewed on: 1st March 2025

Brilliant customer service

Brilliant customer service with help receiving my money back with being scammed. Reviewed on: 1st March 2025

What a service, so reliable and trustworthy

I love the monthly cash backs and how quickly they are made available, I also appreciate the savings account. The ease of use with strong security is a massive win for me. Reviewed on: 1st March 2025

Very good,very clear,very reassuring experience.

Very good,very clear,very reassuring experience. Reviewed on: 1st March 2025

Moved from Lloyds and have never been happier.

Moved from Lloyds and have never been happier. I have saved a fortune on exchange rates when on holiday. Reviewed on: 1st March 2025

Feeling safe.

I feel my money is safe with chase. I received notifications about all movements on my account. I love that my debit card has no numbers on it. I love getting the monthly newsletter,keeping me up to date. Reviewed on: 1st March 2025

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