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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy, secure control of money.

Easy, secure control of money. The app is simple to navigate and check spending. Also great to use on holiday in Europe with no fees. Reviewed on: 1st March 2025

Great bank, easy to use app abd cash back offers

Such an easy app to use, great rates and cash back offer. Great customer service. Reviewed on: 1st March 2025

Easy app to use and very helpful staff if you ever n...

Easy app to use and very helpful staff if you ever need to talk to someone. Reviewed on: 1st March 2025

Super easy to get in touch with customer service who...

Super easy to get in touch with customer service who are very helpful. Comprehensive app with all the features you'll ever need and good incentives ie cashback on spending. Reviewed on: 1st March 2025

Love Chase .

Love Chase . Really easy to use App. I get great information and excellent benefits. Love round -up and cash back . So much better than most banks Reviewed on: 1st March 2025

Easy peasy account management.

Easy peasy account management. Excellent app makes it possible. Reviewed on: 1st March 2025

Best import from USA to UK

Banked with them in USA so happy they came to UK. First to take cheque deposit in machine!! Awesome!! Reviewed on: 1st March 2025

Great bank

Quick and easy to join, great at savings and rate. No joining fee, very user friendly. You can have multiple accounts and can label them to whatever you want. Reviewed on: 1st March 2025

Chase is refreshing!

Chase is refreshing! So easy to use all functions such as transferring money. Great incentives and rewards. Amazing customer service Reviewed on: 1st March 2025

The best bank

Customer service is excellent, interest rates are good with good cashback. And notifications are instant when receiving or paying Reviewed on: 1st March 2025

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