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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Banking excellence

Customer service is excellent, staff are so patient. Reviewed on: 1st March 2025

Super Bank

Overall very positive experience, 1% cashback is a nice touch. plus many savings options and tips. Online chat is super responsive, had an issue with payment was sorted straight away. Reviewed on: 1st March 2025

I have been with Chase for a few years now and I hav...

I have been with Chase for a few years now and I have never had a problem. I am always kept up to date with any changes that are going to happen. The app is quick and easy to use and getting cash back on your money is a bonus. Reviewed on: 1st March 2025

Chase is my preferred payment card, when travelling

Really like Chase. Use my account all the time when travelling. Reviewed on: 1st March 2025

Brilliant account

I’ve been with chase for a few years now. They are brilliant- easy to use app, really clear communication, and any issues very responsive on messages. I’ve recommended them to so many people! The ease of opening accounts, labelling them, hiding them if you wish - all excellent. It’s my main account now and I doubt I’ll change. Reviewed on: 1st March 2025

Outstanding product.

Outstanding product. Excellent service. Current account easily linked to savings account. App is intuitive and easy to use. Highly recommended. Reviewed on: 1st March 2025

Everyone the Chase is on

Easy to use , I like the round up Reviewed on: 1st March 2025

Easy to use website.

Easy to use website. Instant notification of spending transactions. Easy to follow statement. Really easy to move money between accounts Reviewed on: 1st March 2025

Just so simple

So quick and easy. Simple to use. Customer services so helpful Reviewed on: 1st March 2025

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