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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great banking app and clear transactions.

Great banking app and clear transactions. You can split it into as many pits as you like too. It’s a great flexible product. Reviewed on: 1st March 2025

My Review of Chase

The minute I open my account, I was impressed. It was easy to navigate the app -it was smooth, quick and straight forward. I love how paying a bill is so quick with limited steps to follow as is moving money into savings accounts. The benefits of 1% cash back is wonderful too. Chase far better than Halifax who I have used for over thirty years! It is fresh, modern and sleek. Thank you. Reviewed on: 1st March 2025

Best banking app, service and great rewards

So very easy to set up account without leaving the house. Helpful customer service when needed. App very informative Reviewed on: 1st March 2025

Love using my Chase account abroad without charges!

Love using my Chase account abroad without charges! Reviewed on: 1st March 2025

Fast and efficient App which has good functionality.

Fast and efficient App which has good functionality. Fair cashback policy. Reviewed on: 1st March 2025

A very slick app.

A very slick app. Works seamlessly. Frankly never needed to contact customer as most of the things are pretty straightforward. Reviewed on: 1st March 2025

Fabulous bank

Easy access to a human to speak to without going through hundreds of Ai options, excellent value and very friendly Reviewed on: 1st March 2025

It good back for abroad and for here national and in...

It good back for abroad and for here national and international Reviewed on: 1st March 2025

A simple, easy, intuitive account with cashback

A simple, easy, intuitive account that provides cash back on your purchases. When you need to speak to someone, the service is excellent. Reviewed on: 1st March 2025

They got my money back

They got my money back when buying a phone on the internet went wrong. Reviewed on: 1st March 2025

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