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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

No customer love, just chasing profits

Had been a customer but seeing how their CEO Jamie Dimon talked to his employees at a recent townhall. Zero empathy. Reviewed on: 1st March 2025

Great bank to bank with.

Great bank to bank with. Online banking is very user friendly. Reviewed on: 1st March 2025

Chase Bank

I’ve had the pleasure of being a Chase Bank customer for quite some time now, and I’ve consistently been impressed with the level of service provided. The customer service team is always responsive hardly wait to be answered no more the 1 minute, they are friendly and ready to assist you with any issues, making the experience a positive one. I’ve also been enjoying the benefits of the Chase rewards system. The Chase Rewards system is fantastic, offering a variety of ways to earn and redeem points, whether for travel, cashback, or gift cards. It’s truly one of the best rewards programs out there outside of American express. Additionally, Chase’s fraud protection is second to none. I feel safe knowing that there are real-time alerts, great protection for unauthorised transactions, and a dedicated team ready to act swiftly if anything suspicious arises. This kind of protection gives me peace of mind, especially in the digital landscape today. Lastly, I’ve had the opportunity to use my Chase card abroad, and it’s been seamless. Not only is my card widely accepted worldwide, but the absence of foreign transaction fees also the competitive rates and exchange even through the weekends makes traveling so much easier and more affordable. Overall, I couldn’t be more pleased with my experience as a Chase Bank customer. The combination of excellent customer service, a great rewards system, top-notch fraud protection, and convenience for international usage makes Chase stand out among other banks. Reviewed on: 1st March 2025

Great app easy to use.

Great app easy to use. Love the cashback feature, round up and good rates on savings Reviewed on: 1st March 2025

Excellent bank

I had to contact chase customer service they were excellent in their response. Great bank Reviewed on: 1st March 2025

Excellent bank , easy to get hold of if any problem .

Excellent bank , easy to get hold of if any problem . Brilliant holiday card , no charges . Only thing I would like to see in the future is to have a joint account because it’s such a good bank Reviewed on: 1st March 2025

Poor support

Their support takes an eternity to solve simple problems. Closed and moved away to traditional banks. Reviewed on: 1st March 2025

Excellent customer services friendly and easy app on...

Excellent customer services friendly and easy app on the top you will get cash back with best exchange rate if you use abroad Reviewed on: 1st March 2025

Great account

Since joining Chase , it's become my go to bank account. Great rewards, service, application. Reviewed on: 1st March 2025

Since I've joined chase I've never been happier.

Since I've joined chase I've never been happier. Joined from HSBC with whom I never got the same kind of service. I would recommend chase every day of the week. Never had to question my choice Reviewed on: 1st March 2025

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