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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent

Great communication. Notifications when spending keeping up to date with my money. No quibble and quick refund when I was the victim of fraud Reviewed on: 1st March 2025

Easy , convenient and efficient.

Easy , convenient and efficient. Highly recommend Reviewed on: 1st March 2025

Good account for frequent travel requirements.

Good account for frequent travel requirements. No fees and bank rate on currency conversion Reviewed on: 1st March 2025

No going back to high street banks

I used to bank with one of the main high street banks till I found chase, I have never (touch wood) had any issues, but I have contacted customer services and it’s excellent Reviewed on: 1st March 2025

Best Bank

Excellent customer service and best products Reviewed on: 1st March 2025

Easy app, good communications , I can see all applic...

Easy app, good communications , I can see all applications on my account bank Reviewed on: 1st March 2025

The cash back, savings, round-up options, simplicity...

The cash back, savings, round-up options, simplicity of the app. Love it Reviewed on: 1st March 2025

Good Bank

Sad about the drop in interest rate..out of your control I know.Disappointed you have to move £1500 into current account now Reviewed on: 1st March 2025

Straight forward and simple , does what it says on t...

Straight forward and simple , does what it says on the tin. Reviewed on: 1st March 2025

Simple to open with clear instructions.

Simple to open with clear instructions. App is excellent and offers a range of features including Cashback Reviewed on: 1st March 2025

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