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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43756 reviews)

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4.95

Based on 43,756 reviews, last reviewed 6th Mar 2025

23169% increase in 5 star reviews

in the past 90 days

2800% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Such as easy app to navigate unlike Monzo. Such as easy app to navigate unlike Monzo. Always available, great notification Reviewed on: 6th March 2025

Latest lowest rating:

1

Cancelled the only reason I joined, 1% casback Cancelled the only reason I joined, 1% casback Reviewed on: 6th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43756)

I've found it very useful to use abroad.

I've found it very useful to use abroad. Shows straight away what I have spent in British currency and its easy to make a transfer from another bank account into Chase and vice versa. Reviewed on: 1st March 2025

Great bank account

Good account overall, nice app but could use some updates Reviewed on: 1st March 2025

App only access can lead to issues when the app is d...

App only access can lead to issues when the app is down or doesn't run properly - web access would be helpful to also slow access from other devices. Savings and current account are good but control through the app is slow to update. Savings rates are now quite low Reviewed on: 1st March 2025

The 1% cash-back is excellent, and the app interface...

The 1% cash-back is excellent, and the app interface is very easy and simple. The round-up savings are also a good addition and make it easy to save Reviewed on: 1st March 2025

Great for travelling abroad

Great for travelling abroad - has decent exchange rates. App is extremely clear ro use and move money atound eg into my holiday saver!. Have already recommended it to 2 friends who have created own accounts now and love it too. Reviewed on: 1st March 2025

App ease

Easy to navigate the app. All accounts and additional benefits are easy to navigate Reviewed on: 1st March 2025

They just keep it simple but effective.

They just keep it simple but effective. Easy to deal with, Reviewed on: 1st March 2025

App-based convenience.

Easy to setup the account. It is all app-based which makes it convenient and it feels like it has a good balance of security and convenience. The connected physical debit card doesn't have any details on it, which is an excellent idea. I also liked the immediate records of card transactions appearing on the app. Using the card abroad was also a good experience, with no transaction fees. Reviewed on: 1st March 2025

First Class Customer Service

Only had 1 issue during my time with Chase, one quick phone call all sorted Reviewed on: 1st March 2025

Very good and great customer service

Very good and great customer service Reviewed on: 1st March 2025

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