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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

I really like the app and all is easy going.

I really like the app and all is easy going. Reviewed on: 28th February 2025

Chase me

Really convenient & easy to use. Always works. Good interesting rates. Reviewed on: 28th February 2025

Great account

Great account, good cashback and reliable service Reviewed on: 28th February 2025

Absolutely faultless and easy banking

Absolutely faultless and easy banking Reviewed on: 28th February 2025

Great app, easy to use for online banking

Great app, easy to use for online banking Reviewed on: 28th February 2025

Exceptional Banking Experience

I've had the pleasure of being a Chase Bank personal account holder for twp years now, and I am continually impressed by the exceptional service and benefits that Chase offers. From the moment I opened my account, the process was seamless and straightforward, thanks to their user-friendly online platform and helpful customer service representatives. One of the standout features of Chase Bank is their robust mobile app, which makes managing my finances a breeze. The app is intuitive, responsive, and packed with features such as mobile check deposit, quick transfers, and real-time transaction alerts. It gives me peace of mind knowing that I can handle all my banking needs from the palm of my hand, no matter where I am. Chase's customer service is second to none. Whenever I've had questions or needed assistance, the support team has always been prompt, courteous, and highly knowledgeable. Whether it's via phone, chat, or in-person at a branch, I've always felt valued and well taken care of. Additionally, the array of account options and benefits Chase offers is impressive. From competitive interest rates on savings to generous cashback rewards with their credit cards, Chase truly goes above and beyond to provide value to their customers. I've also found their financial tools and resources extremely helpful in planning and achieving my financial goals. Another noteworthy aspect is their commitment to security. Chase's advanced security measures, including multi-factor authentication and fraud detection, give me confidence that my personal information and funds are well-protected. In summary, Chase Bank's personal account has exceeded my expectations in every way. Their innovative technology, exceptional customer service, and comprehensive account features make banking with Chase a fantastic experience. I wholeheartedly recommend Chase Bank to anyone seeking a reliable and rewarding banking relationship. Reviewed on: 28th February 2025

Chase customer service absolutely brilliant

Chase have been absolutely fantastic whilst on Holiday in Spain I had a few issues and chase customer service were there to help they went above and beyond to help Reviewed on: 28th February 2025

Fantastic bank

It is an absolute pleasure being a member of Chase the service is fantastic and you are treated with respect, dignity and the staff are so polite something which I feel other banks have lost especially over the recent years. I would highly recommend Chase to others. Reviewed on: 28th February 2025

Great App, customer service fab.

Great App, customer service fab. Reviewed on: 28th February 2025

Easy to talk to customer service

Easy to talk to customer service Reviewed on: 28th February 2025

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