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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Best bank I have ever dealt with.

Best bank I have ever dealt with. So easy to use Reviewed on: 28th February 2025

Great app, smooth experience, chase has been a game...

Great app, smooth experience, chase has been a game changer Reviewed on: 28th February 2025

Top Service

I’m 78, and have used Barclays, HSBC but neither come close to Chase for service. Reviewed on: 28th February 2025

Very easy to set up and use.

Very easy to set up and use. Good rates of interest. Reviewed on: 28th February 2025

Great bank I used it every day.

Great bank I used it every day. I would recommend it to anyone Reviewed on: 28th February 2025

A great bank that cares about its people!

A great bank that cares about its people! Reviewed on: 28th February 2025

Best fx rate when abroad.

Best fx rate when abroad. No fees. Also the 1% cash back is a nice perk. Reviewed on: 28th February 2025

Information is easy to find and easy to understand.

Information is easy to find and easy to understand. As soon as a payment is made a record of it appears . Various types of payments are grouped together. Easy to see where the money is going. Reviewed on: 28th February 2025

very reliable bank company and amazing customer service

very reliable bank company and amazing customer service Reviewed on: 28th February 2025

Earn money to spend your money.

Excellent bank. Great incentive on the cashback, earning money to spend your own money. Great customer service. Reviewed on: 28th February 2025

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