Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

View other Chase Bank products

4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Customer Service

So far very good experience when contacted customer service. Really helpful Team. Reviewed on: 15th February 2026

Great current account love cash back and rounups

Great current account love cash back and rounups Reviewed on: 15th February 2026

A great easy to use app based current account.

A great easy to use app based current account. With access to a bonus rate savings account. Reviewed on: 15th February 2026

Best benefits

Best benefits for current account and debit card holders. Still unmatched! Reviewed on: 15th February 2026

Simple straight forward online application.

Simple straight forward online application. Simple to use and understand app. Great features and excellent savings account linked. Reviewed on: 15th February 2026

Great bank with great awards best of all it’s very e...

Great bank with great awards best of all it’s very easy to speak to a very helpful Human 24/7 !!!!!! Also great when travelling to different countries & different currencies Reviewed on: 15th February 2026

I have had a great experience with the customer care.

I have had a great experience with the customer care. They are so professional, responsive and try their best to resolve the query Reviewed on: 15th February 2026

Easy to use and quick reliable staff a phone call away.

Easy to use and quick reliable staff a phone call away. All transactions are easily completed and I am happy to continue using them for all my banking needs. Reviewed on: 15th February 2026

Excellent bank and product

no complaints in the number of years I've been using them Reviewed on: 15th February 2026

Great app and ui.

Great app and ui. Clear and efficient updates Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Algbra 3.50 from 2 reviews
Current Account
from first direct 4.73 from 1458 reviews
Current account
from Metro Bank 4.86 from 10576 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 23002 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub