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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Just an awesome offering and great customer service

Just an awesome offering and great customer service Reviewed on: 28th February 2025

holiday with chace

We use chace every time we go on holiday easy to set up and fantastic exchange rate. Reviewed on: 28th February 2025

good experience.

good experience. they ended their 1% cashback though Reviewed on: 28th February 2025

Straight forward Banking.

Straight forward Banking. Excellent App Reviewed on: 28th February 2025

Easy to use uncomplicated account for someone who is...

Easy to use uncomplicated account for someone who is not good with tech , I love that I can have separate savings account and I can never go overdrawn because you just can’t . Reviewed on: 28th February 2025

Probably the best app around aong with Starling.

Probably the best app around aong with Starling. Reviewed on: 28th February 2025

Great customer service and good products

Great customer service and good products Reviewed on: 28th February 2025

Easy to use high functioning app

- immediacy of payments out to my non Chase accounts . Immediacy of reporting of payments by message ( safeguard against fraud) . Excellent for payments when abroad - good rates and no commission . Plus ease of use and good customer service when I had a query on an app use issue Reviewed on: 28th February 2025

Easy to use, very friendly, efficent and professiona...

Easy to use, very friendly, efficent and professional customer service Reviewed on: 28th February 2025

Current account

Chase have great customer service along with the 1% on all purchases is so wicked. its great paired with quidco or topcashback. would recommend when buy holidays and food shopping. its also highly rated on the best banks 2024 sitting high in the top 5. Reviewed on: 28th February 2025

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