Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,888 reviews, last reviewed 7th Mar 2026
443700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026
Craig A's avatar
Craig A

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

4
Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Favourite account

5
Easy to use app, no fees abroad, great exchange rate, love savings account and saving pots Reviewed on: 15th February 2026

Customer service is one step ahead

5
Customer service is very responsive. I was even informed there was potential card information leakage and they proactively issued new card to me. It saved me from potential loss Reviewed on: 15th February 2026

Great cashback

5
Like that I get 1% cashback. Also like that notifications of money in and out is very quick Reviewed on: 15th February 2026

For me, those round ups on spendings are the best fe...

5
For me, those round ups on spendings are the best features for me. I have ehad moments where the money accumulated in this was aweesone Reviewed on: 15th February 2026

Great customer service and app easy to use

5
Great customer service and app easy to use Reviewed on: 15th February 2026

Easy to navigate via the app & easy to move money in...

5
Easy to navigate via the app & easy to move money into savings account Reviewed on: 15th February 2026

Fab system .

5
Fab system ....INTEREST Rates lowered but otherwise fab. Reviewed on: 15th February 2026

Chase bank - keeps me in check.

5
Chase bank - keeps me in check. I love the pots, the easy saving, the app is intuitive, and customer service excellent! Reviewed on: 15th February 2026

NO Issues

5
never had any issues and saving via cashback is brilliant into a high interest account Reviewed on: 15th February 2026

Excellent, easy and professional

5
Excellent, easy and professional Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 370 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22976 reviews
    Chase Bank
    View all products