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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Good customer service

Good customer service and always at hand when you need support Reviewed on: 15th February 2026

Easy to manage, but lacking in ability to receive in...

Easy to manage, but lacking in ability to receive international payments. App frequently loads from cache before loading actual information, so quickly checking balance can give the wrong information. Reviewed on: 15th February 2026

Great app, never any issues.

Great app, never any issues. Good offer rates. Reviewed on: 15th February 2026

Excellent

Excellent service , easy service. Great online service support. And easy to use online app Reviewed on: 15th February 2026

Opening an account with chase has been painless and...

Opening an account with chase has been painless and straightforward despite me moving to the uk just a few weeks prior. Really great customer service and people that care. Reviewed on: 15th February 2026

Great bank. Would recommend.

Chase for my current account with my debit card is great. Overall I am very impressed with the customer service it's the best to help with any questions and always available. Good cashback too! Reviewed on: 15th February 2026

Very good works never had a problem ever smooth and...

Very good works never had a problem ever smooth and very efficient Reviewed on: 15th February 2026

Extremely well designed app, well communicated updat...

Extremely well designed app, well communicated updates via email, helpful staff do when you need assistance. Reviewed on: 15th February 2026

Savings rate isn't market leading, benefits offered...

Savings rate isn't market leading, benefits offered with credit card isn't also that good compared to rivals. 1% cash back with minimum deposit rules are questionable unlike when it started, it was great. Reviewed on: 15th February 2026

The Chase app is easy to navigate and super user fri...

The Chase app is easy to navigate and super user friendly. The interest rates are good and you can speak to actual people when you need assistance. Will continue to recommend Chase. They have an App that matches their fantastic reputation! Reviewed on: 15th February 2026

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