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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase Current Accounts Can't be Bettered!

After 58 years of having accounts with a huge variety of banks, I have finally found the perfect one in Chase. The service is truly excellent, and the staff really do care and do their utmost to assist with any problems. Well done Chase! Reviewed on: 16th February 2026

I love chase, payments are so easy to make, there is...

I love chase, payments are so easy to make, there is a good fraud protection however it is not excessive or too sensitive, it's just right. Chase also offers great cash back in the first year and after its still worth it as every little helps and its perfect that you can get it on majority of your everyday spending. It is a very good bank and I wish it had a physical branch Reviewed on: 16th February 2026

Love the Cashback and no issues with banking

Love the Cashback and no issues with banking Reviewed on: 16th February 2026

Good interest rates on savings and cash back on purc...

Good interest rates on savings and cash back on purchases. Reviewed on: 15th February 2026

Ease of use

Very straightforward to use the App. Reviewed on: 15th February 2026

So pleased banking with Chase.

So pleased banking with Chase. Like the cash back on purchases. The odd time I’ve had to contact customer services it has been so easy and they’ve been very helpful. Reviewed on: 15th February 2026

Brilliantly organised

Ever since I opened my chase account (for around 3 years now)I never needed customers service for anything. In addition this is the first bank I came upon whose debit card is so much better than the credit one that it is almost the single card I regularly use. I love the fact that I receive a text message almost immediately after any purchase. Reviewed on: 15th February 2026

I use chase for everything from savings to everyday...

I use chase for everything from savings to everyday spending, and its so quick and easy to use their app. Reviewed on: 15th February 2026

Easy and simple banking

From day one it is a simple reasonably priced no frills banking as it should be Reviewed on: 15th February 2026

Does what it says on the Tin!

Does what it says on the Tin! You can easily open multiple bank accounts and set up multiple default payments every month making my budgeting so much easier. Free FX on my debit card also makes me use my Chase account abroad all the time! Reviewed on: 15th February 2026

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