Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,989 reviews, last reviewed 25th Apr 2026
7464% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48989)

I love everything about Chase.

5
I have had a great experience with Chase. Great benefits including the cash back (I earn £15 most months) and round ups on card payments. Excellent customer service when I have had issues with payments taken in error; it was easy to speak to someone online and the issues were rectified very quickly. The app is really easy to use. Very good interest rates on savings. Reviewed on: 28th February 2025

Used on holiday now use for every card purchase

5
Used on holiday now use for every card purchase Reviewed on: 28th February 2025

Customer friendly

5
Very easy to use app. Instant notifications of spending. Reviewed on: 28th February 2025

Love Chade

5
Very smooth joining process. Easy to navigate app Reviewed on: 28th February 2025

Best decision I made to switch to Chase.

5
Since I switched it’s been smooth, efficient. I love the alerts when o spend or to alert me of upcoming payments. So easy as well to save. I’ve actually got savings again! Very happy with my choice. Reviewed on: 28th February 2025

Reliable bank with a good, easy to use app.

5
Reliable bank with a good, easy to use app. Immediate payments to other banks. Exceptionally Easy to open and use extra current accounts for different purposes. Reviewed on: 28th February 2025

The other day, I bought shoes online, but the wrong...

5
The other day, I bought shoes online, but the wrong order arrived. The Chase Bank online team assisted me, and I was very happy. Reviewed on: 28th February 2025

Best online banking system

5
The most user-friendly online banking system that I’ve come across. The ability to open a zero balance account was crucial for me. The subsequent progress with the account has always been perfection. Reviewed on: 28th February 2025

Good digital option - good customer service

5
Easy to use. Cash back maybe not as good as a straight interest % on a current account. Sometimes digital and physical cards can be confusing. Customer service respond well to questions. Reviewed on: 28th February 2025

The customer service has always been excellent

5
The customer service has always been excellent Reviewed on: 28th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 49 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.94 from 379 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23020 reviews
    Chase Bank
    View all products