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Chase Bank: Current account reviews

4.94
Based on 48,989 reviews, last reviewed 25th Apr 2026
7464% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48989)

Aw they're brilliant!

5
Aw they're brilliant! Great customer service, good range of perks and the app works consistently well Reviewed on: 28th February 2025

Only had to use customer service once but received e...

5
Only had to use customer service once but received excellent service. Easy account to use and very good product. Reviewed on: 28th February 2025

Stolen phone

4
It was hard to use the bank’s services when I had my phone stolen while on holiday…emails etc were dependent on codes that were sent to my phone, so obviously I couldn’t open them. Reviewed on: 28th February 2025

Good bank, quite good service quick response

5
Good bank, quite good service quick response Reviewed on: 28th February 2025

User friendly .

5
Easy to use phone application, simplified. Reviewed on: 28th February 2025

Great Service

5
I always get great and helpful customer service when I have to contact Chase Reviewed on: 28th February 2025

Great bank, good rewards, features and reliable.

5
Great bank, good rewards, features and reliable. Reviewed on: 28th February 2025

I Have Had My Account For Over 2Years And Have Had W...

5
I Have Had My Account For Over 2Years And Have Had Wonderful Service And Everything About The App Is Easy And The Customer Service Is Second To None Reviewed on: 28th February 2025

Excellent all round bank

5
Very friendly staff, fast response times. Easy to use app and good interest rates on savings accounts Reviewed on: 28th February 2025

Very good easy to use easy to understand

5
Very good easy to use easy to understand Reviewed on: 28th February 2025

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