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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A great bank to use...

Overall just a great bank easy to use app and helpful on the telephone aswell Reviewed on: 28th February 2025

Excellent bank, couldn’t ask for more.

Excellent bank, couldn’t ask for more. Reviewed on: 28th February 2025

Fab round up and cash back with current account

Fab round up and cash back with current account Reviewed on: 28th February 2025

The best current account out there.

Professional, responsive, excellent app and easy to use Reviewed on: 28th February 2025

My Excellent Experience with Chase

I have been using Chase Bank in the UK for a while now, and I can confidently say it’s the best bank I’ve ever dealt with. From their user-friendly mobile app to outstanding customer service, Chase has exceeded all my expectations. The onboarding process was seamless—signing up was quick, with no unnecessary paperwork, and my account was ready to use almost instantly. The app itself is modern, intuitive, and packed with useful features, making day-to-day banking effortless. Whether it’s instant notifications, easy transfers, or budgeting tools, everything works flawlessly. One of the standout perks is their cashback rewards, which actually make a difference in everyday spending. Unlike other banks, Chase doesn’t bombard you with hidden fees, and their customer support is always responsive and helpful. Whenever I’ve needed assistance, I’ve received prompt and professional service. Security is another major plus. With advanced fraud protection and the ability to freeze and unfreeze my card instantly, I always feel in control of my finances. Overall, Chase Bank UK sets the gold standard for banking. It combines innovation, transparency, and customer care in a way that no other bank does. I highly recommend it to anyone looking for a reliable and rewarding banking experience. Reviewed on: 28th February 2025

Scam or fraudulent purchases

When I report any concerns especially when I pay for something on online and to find out that it is fraud, chase has always been a great help to refund the money and always there to sort out the situation. Reviewed on: 28th February 2025

Excellent customer service

All the staff that I have spoken to at customer services have been very helpful, efficient and knowledgeable. I had a problem with a fraud and this was sorted out effectively although it did take a little longer than I anticipated, but the outcome was very satisfactory. Reviewed on: 28th February 2025

Easy to use and intuitive app with great features

Easy to use and intuitive app with great features such as cashback on purchases and decent interest rates. Reviewed on: 28th February 2025

Good rates and service and easy app.

Good rates and service and easy app. Reviewed on: 28th February 2025

Easy to use app great cash back offer

Easy to use app great cash back offer Reviewed on: 28th February 2025

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