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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Cashback is fantastic USP

Cashback is fantastic, immediate reward better than most reward credit cards. Reviewed on: 28th February 2025

Prompt response to telephone calls.

Prompt response to telephone calls. Problem with fraudulent transaction was dealt with swiftly and efficiently. Customer service operatives are polite and helpful Reviewed on: 28th February 2025

Great Banking App

Banking via the App is so easy and straightforward, the app is clear and easy to navigate. no major dramas customer services are easy to contact with no long waits and staff are knowledgeable and friendly Reviewed on: 28th February 2025

Switched to chase 3yrs ago and haven't regretted it...

Switched to chase 3yrs ago and haven't regretted it since. The cashback offers on the current account are great and go along way in ensuring I stay. Reviewed on: 28th February 2025

Great bank

Very good bank it's the way forward Reviewed on: 28th February 2025

It's simple, womderful and lucrative

It's simple, womderful and lucrative Reviewed on: 28th February 2025

Very easy to manage account.

Very easy to manage account. Would like to see interest on current account. Reviewed on: 28th February 2025

Easy to set up account, good interest rates, excelle...

Easy to set up account, good interest rates, excellent app and ease of access to my money. Reviewed on: 28th February 2025

Never had any problem.

Never had any problem. Very good customer service provided. The one issue that needs to be solved is to be able to do international transfer via IBAN and Swift. Reviewed on: 28th February 2025

Easy peasy

Great online back..easy to use .makes shopping easyyjj JohnnyAmazing abroad Reviewed on: 28th February 2025

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