Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

View other Chase Bank products

4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Highly rewarding banking service without the hassle...

Highly rewarding banking service without the hassle and costs of fees and hoops to jump through. Reviewed on: 15th February 2026

Great service for an online bank.

Great service for an online bank. Had to contact them twice and both queries dealt with very well. No transaction fees and great exchange rates when using abroad Reviewed on: 15th February 2026

very easy to use, very user friendly and the online...

very easy to use, very user friendly and the online experience is intuitive Reviewed on: 15th February 2026

Excellent Online Bank Account

Excellent online bank. App is very easy to use and is quick to send notifications of any payments etc. Easy to transfer money between accounts. Also gives 1% cashback on shopping and fuel and competetive interest rate on topping up your payments to save money. Great emails with useful financial updates and guidance. Reviewed on: 15th February 2026

The app is excellent,so easy use.

The app is excellent,so easy use. making payments and moving money are very simple. Reviewed on: 15th February 2026

Safe and efficient

Easy and efficient in dealing with fraud transactions. Reviewed on: 15th February 2026

No complaints.

i have had no complaints since opening my Chase account. Easy to navigate and, although the returns aren't as good as they were to start with, I have felt confident enough to recommend this account to friends and family and at least 5 have opened their own accounts. Reviewed on: 15th February 2026

Very user friendly app.

Very user friendly app. Account feels secure and easy to access. Outages / unavailability is flagged up ahead of time, in good time. Chase is my secondary current account (my primary current account is a UK high street account that my monthly salary goes into and direct debits / bills come out of) but the one that I use for daily spending because of the 1% cashback benefits and also I use the lack of an overdraft as a budgeting tool. Reviewed on: 15th February 2026

Best current account.

Very efficient, customer service great Reviewed on: 15th February 2026

First class all the way.

First class all the way. No complaints. Straightforward simple to navigate app. Friendly advisors on the phone if necessarry. Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Post Office 1.65 from 4 reviews
Platinum Added Value Account
from Lloyds Bank 3.83 from 42 reviews
Select current account
from RBS 4.06 from 243 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 370 reviews
Savings
from Chase Bank 4.94 from 22976 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub