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Chase Bank: Current account reviews

4.86
Based on 49,015 reviews, last reviewed 20th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (49015)

A great easy to use app based current account.

5
A great easy to use app based current account. With access to a bonus rate savings account. Reviewed on: 15th February 2026

Best benefits

5
Best benefits for current account and debit card holders. Still unmatched! Reviewed on: 15th February 2026

Simple straight forward online application.

5
Simple straight forward online application. Simple to use and understand app. Great features and excellent savings account linked. Reviewed on: 15th February 2026

Great bank with great awards best of all it’s very e...

5
Great bank with great awards best of all it’s very easy to speak to a very helpful Human 24/7 !!!!!! Also great when travelling to different countries & different currencies Reviewed on: 15th February 2026

I have had a great experience with the customer care.

5
I have had a great experience with the customer care. They are so professional, responsive and try their best to resolve the query Reviewed on: 15th February 2026

Easy to use and quick reliable staff a phone call away.

5
Easy to use and quick reliable staff a phone call away. All transactions are easily completed and I am happy to continue using them for all my banking needs. Reviewed on: 15th February 2026

Excellent bank and product

5
no complaints in the number of years I've been using them Reviewed on: 15th February 2026

Great app and ui.

5
Great app and ui. Clear and efficient updates Reviewed on: 15th February 2026

Accessible app and secure service

5
The app is so easy use, my money is easily accessible whilst being secure, customer service outstanding and they have great offers for customers Reviewed on: 15th February 2026

Simple and easy online banking, exactly how it shoul...

5
Simple and easy online banking, exactly how it should be. Great customer service is an added bonus too. Reviewed on: 15th February 2026

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