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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Customer Service

So far very good experience when contacted customer service. Really helpful Team. Reviewed on: 15th February 2026

Great current account love cash back and rounups

Great current account love cash back and rounups Reviewed on: 15th February 2026

A great easy to use app based current account.

A great easy to use app based current account. With access to a bonus rate savings account. Reviewed on: 15th February 2026

Best benefits

Best benefits for current account and debit card holders. Still unmatched! Reviewed on: 15th February 2026

Simple straight forward online application.

Simple straight forward online application. Simple to use and understand app. Great features and excellent savings account linked. Reviewed on: 15th February 2026

Great bank with great awards best of all it’s very e...

Great bank with great awards best of all it’s very easy to speak to a very helpful Human 24/7 !!!!!! Also great when travelling to different countries & different currencies Reviewed on: 15th February 2026

I have had a great experience with the customer care.

I have had a great experience with the customer care. They are so professional, responsive and try their best to resolve the query Reviewed on: 15th February 2026

Easy to use and quick reliable staff a phone call away.

Easy to use and quick reliable staff a phone call away. All transactions are easily completed and I am happy to continue using them for all my banking needs. Reviewed on: 15th February 2026

Excellent bank and product

no complaints in the number of years I've been using them Reviewed on: 15th February 2026

Great app and ui.

Great app and ui. Clear and efficient updates Reviewed on: 15th February 2026

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