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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase Bank

Chase is good, the app is easy to use and is smart. The cash back offer on grocery, fuel and travel is good. The customer service is good, they respond quickly and I’ve never been left disappointed with the help I’ve received. A negative would be the savings APR has gone down so much that I’ve decided to move my savings to a different provider for better interest rates. This isn’t an issue as such but I prefer when all my accounts are with the same provider but this is more of a personal issue than Chase themselves. Reviewed on: 15th February 2026

Review of current account.

I found the whole service very easy to used and navigate. Reviewed on: 15th February 2026

Great bank

I’ve been with chase for a few years now and I’ve never had a single issue. They offer benefits and the app is extremely simple to use. I’ve also helped friends set up an account with them Reviewed on: 15th February 2026

It is good, but a lot of the perks are gone

It is good, but a lot of the perks have decreased recently. It is not as good as it used to be. All in all, one of the best accounts currently available. Reviewed on: 15th February 2026

I love the flexibility my Chase current account prov...

I love the flexibility my Chase current account provides. Reviewed on: 15th February 2026

Never had any issues using chase.

Never had any issues using chase. Reviewed on: 15th February 2026

No fuss just great service.

No fuss just great service. Clear intuitive app with lots of helpful advice. Reviewed on: 15th February 2026

Have a currenBest current account ever

Have a current account which is app driven. Love the simplicity of the app and how easy it is to move funds around. Reviewed on: 15th February 2026

Chase is easy to use very helpful when speak to cus...

Chase is easy to use very helpful when speak to customer service Reviewed on: 15th February 2026

Great Bank and services

Since opening my account I have had zero issues with it and everything I have needed it to do has been covered. Reviewed on: 15th February 2026

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