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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48887 reviews)

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4.94

Based on 48,887 reviews, last reviewed 6th Mar 2026

443500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account with no monthly fee. Great current account with no monthly fee. Seamless app experience, very well-designed and intuitive. Easy to set up "pots" for different things such ... Read more Reviewed on: 6th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48887)

Good cash back, excellent customer service, easy to use

Good cash back, excellent customer service, easy to use Reviewed on: 15th February 2026

The best of the best

Excellent customer service and communication and varied marketing strategy Reviewed on: 15th February 2026

Customer service is very attentive and assuring.

Customer service is very attentive and assuring. They've helped me whenever I had issues with some transactions in the past. Reviewed on: 15th February 2026

Reacted to and solved my problem quickly

Reacted to and solved my problem quickly Reviewed on: 15th February 2026

User friendliest banking app on the planet

Chase provides the most user friendly banking app on the planet. Straightforward, no hassle banking, yet with high security backing leaves the customer feeling protected Reviewed on: 15th February 2026

bobby dazzler

Easy transition from my previous bank all good so far top of the bill Reviewed on: 15th February 2026

The most seamless and uncomplicated banking without...

The most seamless and uncomplicated banking without a doubt. I have used it as a main current account and never disappointed. I also love the rewards!!! Reviewed on: 15th February 2026

Excellent for ease of use and payments.

Excellent for ease of use and payments. Really easy to navigate app and had equal ease of use whilst abroad. Reviewed on: 15th February 2026

Customer service is outstanding.

Customer service is outstanding.if I’ve needed help I speak to a very helpful human not a bot. Reviewed on: 15th February 2026

Super simple to use

Really easy to move money around, easy to set up temporary accounts for e.g. holiday funding, and quick to respond when I have questions. Reviewed on: 15th February 2026

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