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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Been a customer for few years now, they never failed me

Been a customer for few years now, they never failed me. Great bank, now credit cards coming finally. Reviewed on: 15th February 2026

Exceptionally good all-round current account service

Exceptional customer service, great range of products with helpful product information and relevant account rewards, user friendly website and software application. Reviewed on: 15th February 2026

Fantastic app, customer service professional, effici...

Fantastic app, customer service professional, efficient & friendly! chase puts other banks to shame! Reviewed on: 15th February 2026

Easy to use, good savings rates and current account...

Easy to use, good savings rates and current account incentives Reviewed on: 15th February 2026

Easy to talk to someone if you need to ask something.

Easy to talk to someone if you need to ask something. Good rewards. Reviewed on: 15th February 2026

App easy to use, transferring in and out of the acco...

App easy to use, transferring in and out of the account to other accounts is not a problem , no charges for using card abroad, cashback on certain purchases. The round up function is a good way to save. Reviewed on: 15th February 2026

debit card very good to use at home or abroad

debit card very good to use at home or abroad Reviewed on: 15th February 2026

Great all round.

Great app that's easy to navigate and easy to find expenditure information. Customer support 24/7. Very little downtime due to maintenance. Reviewed on: 15th February 2026

RELIABLE WITH GOOD RATES

Never had a problem with them the app works well and they keep you well informed of any updates/app work. You see immediately your spending by notification Reviewed on: 15th February 2026

Really easy app to use.

Really easy app to use. Excellent communication and service. Reviewed on: 15th February 2026

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