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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Fab system .

Fab system ....INTEREST Rates lowered but otherwise fab. Reviewed on: 15th February 2026

Chase bank - keeps me in check.

Chase bank - keeps me in check. I love the pots, the easy saving, the app is intuitive, and customer service excellent! Reviewed on: 15th February 2026

NO Issues

never had any issues and saving via cashback is brilliant into a high interest account Reviewed on: 15th February 2026

Excellent, easy and professional

Excellent, easy and professional Reviewed on: 15th February 2026

Problems are never and issue

On the rare occasion I thought I had a problem I’ve phoned and had a response straight away and the issue resolved Reviewed on: 15th February 2026

Great account to have with them very easy to use...

Great account to have with them very easy to use Reviewed on: 15th February 2026

Brilliant bank

Brilliant bank, great perks and very user friendly Reviewed on: 15th February 2026

Very good service yu even get casback

Very good service yu even get casback Reviewed on: 15th February 2026

Top Bank

App is easy to navigate and all banking needs are covered Reviewed on: 15th February 2026

Easy setting up and using!!!

It’s been rather easy setting up and using my current account with Chase. The FAQ section would answer most of your questions when needed. I like my no digit debit card which provides an extra layer of security. It is also great to receive some cash back for spending at certain places. Something that many banks if not all have stoped doing. For someone who does not need to go to a physical location Chase offers great level service. Reviewed on: 15th February 2026

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