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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

So quick and easy to open the account then so easy...

So quick and easy to open the account then so easy to log into and move money, set up standing order, open a new savings account. Even for someone new to Internet banking Reviewed on: 28th February 2025

Chase UK is simply the best

I’ve been with Chase for a while now. the ease of use, helpful clean app and the best customer service ever. over had no issues so far and everything runs so smoothly. I particularly like the way upcoming payments show for the next day. Reviewed on: 28th February 2025

Always deal with any questions promptly and to a cle...

Always deal with any questions promptly and to a clear concise conclusion. Easy to understand and good benefits Reviewed on: 28th February 2025

Easy to use, intuitive app.

Easy to use, intuitive app. Transparent banking. Good customer service. Bonus cash back Reviewed on: 28th February 2025

So easy to use on line when shopping

So easy to use on line when shopping Reviewed on: 28th February 2025

A very easy to use account, plus rewards

A very easy to use account, plus rewards Reviewed on: 28th February 2025

Chase is easy to use.

Chase is easy to use. The cash back rules are very clear and I have been entitled to cash back every month since opening. The savings account had a very high interest rate on initial opening it has since dropped but still is competitive Reviewed on: 28th February 2025

Easy to navigate site.

Easy to navigate site. Customer service is very good- response times also good. Reviewed on: 28th February 2025

Simple, straightforward and great customer service

Simple, straightforward and great customer service Reviewed on: 28th February 2025

Easy to open, nice outlook and easy to use

Easy to open, nice outlook and easy to use Reviewed on: 28th February 2025

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