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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Very helpful when I was nearly scammed

Very helpful when I was nearly scammed Reviewed on: 28th February 2025

Honestly cease to be amazed with the fantastic custo...

Honestly cease to be amazed with the fantastic customer service that really is above & beyond any bank I’ve ever known. Reviewed on: 28th February 2025

Easy to use, convenient and excellent

Easy to use, convenient and excellent Reviewed on: 28th February 2025

Great from the start.

Great from the start. Cash back is a gem. Customer care chat access is helpful. Reviewed on: 28th February 2025

Great rewards and a very easy to use app

Great rewards and a very easy to use app Reviewed on: 28th February 2025

Easy to set up and love the cash back .

Great bank so easy to use, cash back is fab, easy to set up. Wish they did a service tia end money overseas. Easy to swap into savings account, and the app is very user friendly. Reviewed on: 28th February 2025

Good app and nice incentives

Good app and nice incentives such as cashback - savings interest not quite as good as it used to be Reviewed on: 28th February 2025

Good start, but needs a LOT more...

Good start as a bank, but other than cashback and a great app they have nothing else to offer. It has been a long time since they did anything noteworthy and at this rate, once the cashback ends (and it will because it’s unsustainable) there is nothing keeping or drawing customers in. More products must be offered with good value. Reviewed on: 28th February 2025

Recently opened an online account and it’s so user f...

Recently opened an online account and it’s so user friendly and easy to use that the overall communication emails and useful tips within the application is exactly what I need Reviewed on: 28th February 2025

Great savings with using card abroad and cash back o...

Great savings with using card abroad and cash back on spending Reviewed on: 28th February 2025

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