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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Easy to manage, and a simple app

The bank account is very easy to manage, and the rewards are handy. The app is clear and straightforward. I enjoy the round-up feature. Reviewed on: 15th February 2026

A great current account

Excellent app, quick response to queries Reviewed on: 15th February 2026

Great banking and great customer service

Great banking and great customer service Reviewed on: 15th February 2026

Chase everyday!

Service is great and saving rates are great! Reviewed on: 15th February 2026

Account was easy to set up.

Account was easy to set up, advice given when needed they even sorted out the transfer of direct debits snd standing orders. I was kept up to date with information. Website is very easy to navigate allowing me to open a savings account Reviewed on: 15th February 2026

By far the best.

By far the best. Ann account j have had Reviewed on: 15th February 2026

It’s a great bank with easy to set up savings accoun...

It’s a great bank with easy to set up savings account with great interest rates. Reviewed on: 15th February 2026

Easy peasy banking

Since I’ve been with Chase I’ve been amazed at how easy it’s been to do everything I need from setting up direct debits and standing orders to moving money into savings accounts.. I can also keep my debit card in my phones wallet. It makes it so easy to make purchases when I’m out. Reviewed on: 15th February 2026

Customer service is English and efficient

Customer service is English and efficient Reviewed on: 15th February 2026

Chase the bank to go for

Excellent banking experience including the customer service. Savings rate can be made better for existing customers. Adding the insurance product has strengthened the offering plus the ease of PI into it Reviewed on: 15th February 2026

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