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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use, excellent service, good rates.

Easy to use, excellent service, good rates. They have shown everyone else how banking should be done. Reviewed on: 28th February 2025

Love the cashback!

Love being able to earn cashback and using the round up function Reviewed on: 28th February 2025

Easy for details to be hacked, been with them18 mont...

Easy for details to be hacked, been with them18 months three times had scammers saying they are chase benk Reviewed on: 28th February 2025

Very clear and easy to understand

Very clear and easy to understand Reviewed on: 28th February 2025

Very diligent when I was transferring 4 sums of money.

Very diligent when I was transferring 4 sums of money. The put very sensible questions to me for about 10 minutes all designed to protect me from fraud. The 1% cash back is excellent and I don’t have large credit card bills. Reviewed on: 28th February 2025

Good and fast service.

Good and fast service. Easy to navigate app and excellent value for money Reviewed on: 28th February 2025

On line bank that’s available 24/7

On line bank that’s available 24/7 with responsive customer service when you need them. Reviewed on: 28th February 2025

Ridiculously easy to set up.

Ridiculously easy to set up..Easy to manage, move money and sort finances. Card is great as it can be used abroad without incurring transaction fees or exchange rate charges.. Brilliant . Reviewed on: 28th February 2025

Chase current account review

The app works well and I have had no issues since joining Chase. Reviewed on: 28th February 2025

Chase by name leader by nature

Have had no problems at all using Chase and am happy to stay long term Reviewed on: 28th February 2025

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