Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I use it abroad

I only use my chase account abroad and I get a brilliant exchange rate and cash back Reviewed on: 28th February 2025

Very good service and take care of my account.

Very good service and take care of my account. Reviewed on: 28th February 2025

Excellent customer service easy online website to use

Excellent customer service easy online website to use Reviewed on: 28th February 2025

I love the app

I love the app as it allows me to move money from savings to current easily. Reviewed on: 28th February 2025

Every little help!

It has been useful to have 1 per cent cash back!! What a great help in this economic crisis. Reviewed on: 28th February 2025

excellent bank answer phone in person show interest...

excellent bank answer phone in person show interest to help you always come back to you with a solution. hopefully they will add the their value offering and add new services to expand on Reviewed on: 28th February 2025

Excellent

Excellent bank easy access to money. Customer service second to none Reviewed on: 28th February 2025

Outstanding customer service

Whenever I have had any issues, customer service is very prompt and helpful. They always help me to find a resolution to my issue that leaves me satisfied. Chase also has a great cashback deal on the current account, leaving me with no choice but to happily use them as my main bank. Reviewed on: 28th February 2025

I have been a chase customer for a few years and the...

I have been a chase customer for a few years and the app is fantastic. Easy to use, simple to manage money and great customer support when needed Reviewed on: 28th February 2025

Excellent service

Queries answered promptly, much better than other banks I’ve tried. Communication is excellent and great service. App works really well with no hiccups Reviewed on: 28th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

International Payments
from iFAST Global Bank 4.71 from 362 reviews
Current account
from Halifax 4.27 from 987 reviews
Current account
from Barclays 4.32 from 4961 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub