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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Accessing information is quick and easy.

Accessing information is quick and easy. Everything that I need to do is done in an instant. It's banking done right: smooth, simple, accessible. I've banked with a few other British banks previously, and they've been very clunky and not user friendly. I'm relieved Chase came to the UK. Reviewed on: 28th February 2025

Excellent account experience

Very helpful when have a problem. Excellent control and notifications on the account. Good options for add ones where required Reviewed on: 28th February 2025

The best

Great customer safety communication is fantastic and app is very informative Reviewed on: 28th February 2025

A first class banking experience

I am impressed with the efficiency & clarity of the banking app & my experience is positive with Chase. Reviewed on: 28th February 2025

The best of the best

I have been using Chase for few months. I do not see any issues with this bank. Reviewed on: 28th February 2025

Chase Current Account.

Chase Current Account. This is an excellent account and very easy to use App. Payments in an out of the account are presented very quickly. Reviewed on: 28th February 2025

Excellent bank & customer service there when you nee...

Excellent bank & customer service there when you need them can't fault them at all Reviewed on: 28th February 2025

User friendly and prompt reply always

User friendly and prompt reply always Reviewed on: 28th February 2025

Responsive, earning cashback and easy to manage.

Responsive, earning cashback and easy to manage. Reviewed on: 28th February 2025

I had a fraud issue, which was sorted within minutes.

I had a fraud issue, which was sorted within minutes. Excellent service. Reviewed on: 28th February 2025

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