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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Simple easy to use app.

Simple easy to use app. Seamless transition from savings to current. Card details online a smart idea. Ability to cancel card and receive new details instantaneously. Contactable customer services. They do however need a little more intelligence and free thinking on the front line. Reviewed on: 28th February 2025

2 years excellent service

I’ve been with Chase bank for 2 years and found them to be exceptional in every aspect. Reviewed on: 28th February 2025

Excellent bank with easy access to money and user fr...

Excellent bank with easy access to money and user friendly customer interface and service. Reviewed on: 28th February 2025

Fantastic bank in all aspects.

Fantastic bank. Easy to apply for. Easy to navigate. User friendly application. Cash back facility is amazing. Just one regret - I didn’t apply for it earlier ! Reviewed on: 28th February 2025

Chase saves money for me I love it.

Chase saves money for me I love it. From the round up to the cash back all very good help in todays money climate Reviewed on: 28th February 2025

Great customer service

Easy to use app. Whenever I’ve had to contact customer services I’ve had prompt replies from a real person, not a robot, even out of hours. Reviewed on: 28th February 2025

The only bank that offers good incentives

The only bank that offers good incentives that are worthwhile. Easy to use and never any issues experienced Reviewed on: 28th February 2025

Really good customer experience

Really good customer experience with account and banking app. Reviewed on: 28th February 2025

Hassle free banking wherever I am in the World

Hassle free banking wherever I am in the World issues always resolved quickly and efficiently Reviewed on: 28th February 2025

Recommended for my inheritance...

My brother recommended Chase bank for my inheritance and after the initial down side of answering questions from my own bank when I wanted to transfer my cash into Chase, everything went so smooth it was brilliant Reviewed on: 28th February 2025

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