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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

2 years excellent service

I’ve been with Chase bank for 2 years and found them to be exceptional in every aspect. Reviewed on: 28th February 2025

Excellent bank with easy access to money and user fr...

Excellent bank with easy access to money and user friendly customer interface and service. Reviewed on: 28th February 2025

Fantastic bank in all aspects.

Fantastic bank. Easy to apply for. Easy to navigate. User friendly application. Cash back facility is amazing. Just one regret - I didn’t apply for it earlier ! Reviewed on: 28th February 2025

Chase saves money for me I love it.

Chase saves money for me I love it. From the round up to the cash back all very good help in todays money climate Reviewed on: 28th February 2025

Great customer service

Easy to use app. Whenever I’ve had to contact customer services I’ve had prompt replies from a real person, not a robot, even out of hours. Reviewed on: 28th February 2025

The only bank that offers good incentives

The only bank that offers good incentives that are worthwhile. Easy to use and never any issues experienced Reviewed on: 28th February 2025

Really good customer experience

Really good customer experience with account and banking app. Reviewed on: 28th February 2025

Hassle free banking wherever I am in the World

Hassle free banking wherever I am in the World issues always resolved quickly and efficiently Reviewed on: 28th February 2025

Recommended for my inheritance...

My brother recommended Chase bank for my inheritance and after the initial down side of answering questions from my own bank when I wanted to transfer my cash into Chase, everything went so smooth it was brilliant Reviewed on: 28th February 2025

Customer service is excellent.

Customer service is excellent. Quick to resolve issues.very transparent bank. Value for money Reviewed on: 28th February 2025

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