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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Great service

Great. Every time I go on holiday I know I will get the best exchange rate. Reviewed on: 28th February 2025

User friendly app.

User friendly app. Easy to navigate all my accounts and move money, pay bills etc. When I need to get help, there chat is always helpful and I rarely need to speak to them directly Reviewed on: 28th February 2025

Great product & customer service

I've been with Chase for 2 years and find their products excellent. Reviewed on: 28th February 2025

Great online bank, competitive rates and very good a...

Great online bank, competitive rates and very good app plus no fees when used abroad. Reviewed on: 28th February 2025

Couldn’t ask for better Service as a bank .

Couldn’t ask for better Service as a bank . Reviewed on: 28th February 2025

Easy to use, very good value.

Easy to use, very good value. It’s very easy to transfer funds from the saver account and back when necessary. Reviewed on: 28th February 2025

Great bank that rewards its customers

Great bank that rewards its customers Reviewed on: 28th February 2025

Excellent Bank Hughly Recommend

Fantastic App easy to use, very responsive, safe, love the benefits Reviewed on: 28th February 2025

Easy to contact .

Easy to contact . Speak to a helpful operative. Problems are quickly identified and deal with in a courteous and efficient manner by friendly dtaff Reviewed on: 28th February 2025

Craggyview

Just a great experience using the app and banking with Chase Reviewed on: 28th February 2025

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